Introduction

This website is designed for commercial purposes and to convey information to our customers. Every user has complete access to browse through our whole website but their usage of the site is governed by some set of rules. These terms and conditions are a legal contract that is mandatory for every user to follow.

Users are requested to look at these terms carefully as your agreement to these conditions is subjected to your acceptance which is necessary to continue the browsing session.

You’ll be stopped from further using the site if you don’t agree to follow and abide by these terms and conditions.

Cookies

We use cookies just like any other modern website but to stay clear and transparent we inform our customers and ask for their confirmation. We prioritize their consent and approval. Visiting the website for the first time you’ll be asked to either accept or reject the cookies. These small text files store user’s preferences which help us to identify how they navigate through the site. We use cookies to give our customers a personalized experience whenever they return to the site.

Cookies are essential for every digital entity but Home Care Cleaning put all the emphasis on user’s acceptance and authorization. So, you can remove or restrict the cookies from your browser settings. Deleting them may have a minor impact on your overall experience while browsing.

Intellectual Property Rights

Home Care Cleaning owns the rights of this website and all the information and content displayed on it such as text, graphics, and pictures are our property. If anyone unfairly uses this content without our permission, we will consider it an illegal act and tackle it as per infringement law.

Authentic Credentials

It is advised to all the users that whenever they provide their information make sure to enter correct, authentic, and error-free credentials.

Booking and Payments

When you complete the booking of any of our services and fill out all the necessary information, it signifies that you have seen the final payment shown and agreed to it.

Cancellations and Refunds

Users have a short span of time to cancel the scheduled service because any cancellation after that period will be charged a fee. The client will have to pay the full amount if our cleaners arrive at the location but because of some reasons, they weren’t able to get hold of the property.

Clients aren’t entitled to make a refund claim if the cleaning service has been completed. Refund claims will only be entertained if you cancel the visit within the next few hours of the booking. Inform us through a clear and detailed statement either for a booking cancellation or a refund. You can visit the contact us page of our website.

These terms are stated as per the laws of England and Wales and mentioned to spread general awareness among our customers regarding the usage of the site. If still any client breaches and disobeys these terms and conditions then Home Care Cleaning have the power to terminate your account and take legal action.

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